We ship goods to UK only.
Orders placed before 1pm Monday to Friday (excluding Bank Holidays), should be dispatched the same day, our aim is to dispatch all orders within 3 working days.
All orders which are correctly addressed but cannot be delivered for any reason and notification given that they need to be collected from your selected Postal Service, must be collected if you fail to do so it may result in the goods being returned to us, we will deduct all postal charges from your refund.
We use the Royal Mail for the small postal packs, if your order does not arrive within 3 to 5 days please let us know, but from our experience they can take up to 21 days, so we will not investigate until after this period has elapsed.
APC (mainland UK only)
All other orders will be dispatched via APC this service is fully tracked and your signature is required for proof of delivery, should your item not arrive within 24 hours of dispatch let us know for immediately.
If your order cannot be delivered for any reason and it is returned to us, the cost of the order will be refunded, less any expenses incurred due to postage and package costs.
Please ensure your delivery address is one that is secure and you are gauranteed to received your item.
Cancelling an order
You can cancel an order at anytime up to dispatch and a full refund will be issued.